These Terms of Service ("Terms") govern your use of graylockeservices.com (the "Website"), operated by The Gray Group Holdings LLC (DBA: GrayLocke Services), a subsidiary of The Gray Group ("GrayLocke," "we," "us" or "our"). By using the Website, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Website.
1. Changes to These Terms
We may change these Terms at any time. Changes take effect when posted on this page. Your continued use of the Website after changes are posted means you accept them.
2. Purpose of the Website
The Website provides general information about GrayLocke's security, investigative, protective and consulting services, and lets you contact us. Information on the Website is not an offer, proposal or contract. Our services are provided only under a separate written agreement, and that agreement controls if it conflicts with anything on the Website.
3. Acceptable Use
If you use the Website on behalf of a company or agency, you confirm that you are authorized to do so. You agree not to:
- Use the Website for any unlawful, fraudulent or harmful purpose
- Submit false information, impersonate any person or misrepresent your affiliation
- Send spam, malicious code or content that is threatening, harassing, defamatory or obscene
- Harass or threaten our employees or personnel
- Scrape, crawl or harvest data from the Website by automated means, or frame or mirror it without permission
- Attempt to gain unauthorized access to the Website, our systems or our data, or interfere with the Website's operation or security
We may block access, including by IP address, and report violations to the authorities.
4. Intellectual Property
The Website and its content, including text, graphics, photographs, the GrayLocke name and emblem, and the selection and arrangement of content, are owned by or licensed to GrayLocke and The Gray Group and are protected by intellectual property laws. You may view and print pages for your own informational use. You may not copy, modify, publish, distribute or create derivative works from the Website's content without our prior written consent.
5. Information You Send Us
You are responsible for the information you send us through the Website or by email, and you confirm that it is accurate and that you have the right to share it. Please don't send confidential or sensitive information through the contact form. Sending us information does not create a client, employment or confidential relationship.
6. Employment Inquiries
Career information on the Website is general and does not guarantee that any position is open. Submitting a résumé does not create an offer or contract of employment. Employment is subject to licensing, background screening and other requirements under applicable law.
7. Third-Party Links
Links to third-party websites are provided for convenience. We do not control and are not responsible for their content, policies or practices.
8. Disclaimer of Warranties
The Website is provided "as is" and "as available," without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. We do not guarantee that the Website will be uninterrupted, error-free or free of harmful components. Content on the Website is general information and is not legal, security or professional advice for your specific situation.
9. Limitation of Liability
To the fullest extent permitted by law, GrayLocke, The Gray Group and their officers, employees and affiliates are not liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits or lost data, arising from your use of or inability to use the Website. Where liability cannot be excluded, our total liability related to the Website is limited to $500.00. This section does not limit liability under any separate written services agreement.
10. Indemnification
You agree to indemnify and hold harmless GrayLocke, The Gray Group and their officers, employees and affiliates from any claims, losses and expenses, including reasonable attorneys' fees, arising from your violation of these Terms or misuse of the Website.
11. Governing Law and Venue
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules. The state and federal courts located in Texas have exclusive jurisdiction over any dispute related to the Website, and you consent to their jurisdiction and venue.
12. Arbitration and Class Action Waiver
Except where prohibited by law, any dispute related to the Website will be resolved individually through binding arbitration administered by the American Arbitration Association under its rules, before a single arbitrator. You agree not to bring or join any class or representative action. Either party may seek injunctive relief in court to protect intellectual property or prevent misuse of the Website.
13. Access Outside the United States
The Website is operated from the United States. If you access it from elsewhere, you do so at your own risk and are responsible for complying with local law.
14. General
These Terms and our Privacy Policy are the entire agreement between you and us about the Website. If any provision is found unenforceable, the rest remain in effect. Our failure to enforce any provision is not a waiver. Headings are for convenience only. These Terms create no rights for third parties.
15. Licensing and Complaints
GrayLocke Services is licensed by the Texas Department of Public Safety, Private Security Program, under License C30938201. Complaints about licensed security services may be directed to the Texas Department of Public Safety.
16. Contact Us
GrayLocke Services
Email: contact@graylockeservices.com